Bad business security practices? Infuriating. The email copy that they should have had appeared to be missing on their end. This just did not work for me on Medieval. And lucky as I got, I sometimes got 1000 sim points of credit for the Sim Store (TS3) for a legitimate mistake made by Origin particularly if the game involved came with 1000 sp. It's getting harder now to connect with an actual Simmer. Usually by the second time I did live chat (I always used live chat, not email, not phone), I'd get what I wanted, often coming through with my WIN, after connecting with another actual TS3 SIMMER who is also an employee. I took screen shots of my Store Account screens, sent all to the case number account - So I'd have quite the arsenal of proofs for TS3 games that Origin messed up on. In my case, I always had copies of purchase receipt (even email MTAs/headers that have the names of the EA network machines), receipt number and dates, any associated emails with EA/Origin, case numbers if I'd complained before.
It's hard to be patient sometimes, since many of the CS personnel speak as if they're on programmed robotic scripts of what to say what not to say. I can only suggest that you keep trying to get support for your issues. If Medieval was available on Steam, I would definetly have purchased it from there. Fortunately I managed to get my money back for the missing packs, but Medieval. Still, I cannot see Medieval in my library, since I'm not blind, they're really horrible.Īlso, they have disabled some of my TS3 packs from another stupid reason that I couldn't get, told me to contact with wherever website I have purchased them from. They also have removed my Medieval from a reason I don't know, and fooled me by saying it seems available in my library. They are finding they need to repurchase their games.
#The sims medieval deluxe download download
IOW, although I can't download Deluxe, I still have access to the extras I had acquired when I bought Deluxe.īut still, the Origin updates have continued to remove Sims expansions from (TS3) Simmers who bought their games directly from EA or ORIGIN years ago and registered them with Origin. AND if I download the game, I do have the extras such as the new throne rooms and such. although Deluxe was removed from my downloads, both TSM and P&N are both in my downloads.
#The sims medieval deluxe download code
I already purchased rights to use Deluxe download and the discount code was something like 10 percent discount for any game I wanted. They offered me a discount code in case I wanted to buy it again. WHAT? It seems to have to do with the way CS has limited access to do something like return my game. However the CS person (and I contacted two different people a month apart) said that because of the Sunset situation, the game cannot just be added back to my Origin downloads.
I contacted customer support with the proof of my purchase, and told them to add Deluxe back to my purchases.
However a few months ago I noticed that Deluxe was grayed out when I checked my Origin account. I bought my Deluxe TSM game on Origin in 2012, and still have the receipt for the Deluxe and all the codes for DLC that came with Deluxe.
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